Collection and Use of Personal Information
When You use the Website, we collect and store the Personal Information provided by You from time to time, in compliance with applicable laws. The primary aim in doing so is to provide You with a safe, efficient, customized and required experience while using the Website, and to enable to you the provision of services available through the website, and to verify your identity and other information that You provide.
If You opt to create an account with the Website, for registration purposes we may collect information including but not limited to your name, email address, postal address, telephone or mobile number, gender date of birth, PAN, personal information stored with third parties such as social media sites (such as Facebook or Twitter), photographic identification and proof of address documents (to carry out due diligence), banking, financial & payment details, your account login details, such as your username and password.
During your use of the website, we may collect information to track your behavior and pattern while using Our website. This is to give You an enhanced and better experience in using the Website.
We may collect any information regarding the type of devices used by You to access our Website including but not limited to operating system, browser type, geolocation information.
We may occasionally ask You to complete optional online surveys. These surveys may ask You for contact information, preferences, routine needs & requirements and demographic information (such as PIN code, age, gender, financial health/habits/preferences, etc.). We use this data to customize your experience on the Website, providing You with content that We think You might be interested in and by displaying content according to your preferences, needs and requirements.
By providing your email and phone number to us, you are authorizing us, our representatives and our affiliates to communicate with You through various modes like call, email or other audio-visual means to offer You Our services, marketing material about products, promotional offers offered by Our Website. Irrespective of the fact that You have registered yourself under Do Not Disturb ("DND") or Do Not Call ("DNC") service, you are still authorizing us, our representatives and Our partners to communicate with You for the abovementioned purposes. There is no DNC check required for a number You leave on Our Website or with Our agents. If You wish to opt-out receiving such communication from Us, you can do so by sending Us an e-mail at email@example.com.
If You send Us personal correspondences, such as emails or letters, or if other users or third parties send Us correspondence about your activities or postings on the Website, we may collect such information into a file specific to You.
If You telephone Us, we may also record and/or monitor calls for quality checks and staff training. Such recordings may also be used to help Us combat fraud.